Your Wellbeing Is Our Priority

57abc Responsible Gaming — keeping play within entertainment

57abc believes online gaming should be an enjoyable form of entertainment, not a source of problems. We provide all the tools and support you need to stay informed and game responsibly.

Self-Limit Tool Cooling-off period Self-Exclusion 24/7 support

What does responsible gaming mean?

Responsible Gaming means playing online betting or casino games purely for entertainment — never as a source of financial problems, stress, or relationship harm.

Here at 57abc, we know that most people enjoy gaming responsibly. They set limits for themselves, keep their time and money under control, and do not let it affect the other important parts of their life. But for some people, gaming can become a problem.

Problem gaming is a mental health issue, just like any other addiction. It becomes a problem when a person loses control of their gaming and it starts affecting other parts of their life — such as financial loss, pulling away from family and friends, difficulties at work or emotional stress.

57abc takes this seriously. We want every member to enjoy gaming safely and responsibly, which is why we provide a range of tools and resources to help you stay in control and access support when needed.

Gaming is for enjoyment. When it starts causing stress or gets out of control, it is time to take a break.

— 57abc Responsible Gaming Team

57abc's Commitment

  • Raising Awareness of Gaming Addiction Among All Members
  • Providing simple and effective self-limit tools
  • Ensuring Quick Access to Support When Problems Arise
  • Strictly preventing minors from accessing any gaming activities
  • Maintaining a Transparent and Fair Gaming Environment
  • Working with mental health organisations
18+ Adults only
24/7 Help Available

Responsible Gaming Tools at 57abc

Use these tools to keep your gaming in check

Deposit Limit

Set a maximum deposit limit for the day, week or month. Once you reach it, you cannot deposit any more.

Betting Limit

Set the maximum amount you will spend on each bet or session. This prevents excessive betting.

Session Time Limit

Set how long you will play in one session. When the time is up, you will get a reminder and the session will end.

Reality Check

At set intervals (for example, every 30 minutes), a pop-up tells you how long you have been playing and how much you have spent.

Cooling-off period

Temporarily suspend your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during this period.

Self-Exclusion

Permanently close your account for 6 months or more. This is the most effective option for serious concerns.

How do I use these tools?

Using 57abc's responsible gaming tools is very easy. Just follow the steps below:

1
Log In to Your Account

Log in to your 57abc account and click the profile icon.

2
Go to the Responsible Gaming Section

On your dashboard, click the "Responsible Gaming" option.

3
Select Your Preferred Tool

Choose the limit or break you want — deposit limit, time limit, cooling-off or self-exclusion.

4
Set limits

Enter your preferred amount or time and confirm.

5
Takes Effect Immediately

Your limits take effect immediately once set. You can adjust them up or down at any time.

Important information
  • Requests to lower your limit take effect immediately.
  • Requests to raise your limit take effect after 24 hours — this helps avoid impulsive decisions.
  • Once self-exclusion is activated, it cannot be cancelled before the specified period ends.

Signs of problem gaming

If the following signs appear in you or someone you know, it may be time to get help:

Financial problems

Spending beyond your means, taking loans or struggling to pay bills.

Loss of Time Control

Playing longer than planned and being unable to stop.

Damaged relationships

Pulling away from family and friends, or lying to them.

Chasing losses

Playing again and again to win back lost money — and losing even more.

Stress

Feeling anxious, depressed or guilty about gaming.

Impact on work

Inability to focus on work or neglecting responsibilities due to gaming.

Self-Assessment

Ask yourself honestly: "Am I controlling my gaming, or is my gaming controlling me?" If it feels like the second, get help.

Help & Support Resources

If things feel overwhelming, don't face it alone — we're here for you

57abc Support Team

Our Bengali support team is available 24/7. Reach us via live chat or at [email protected]. All conversations are strictly confidential.

Mental Health Services

Bangladesh's national mental health helplines and counselling centres can provide support for gaming addiction.

Talk to Family and Friends

Sharing your feelings with someone you trust can be a first step. Speak openly without shame.

Self-help resources

There are plenty of online resources and workshops to help you understand and overcome addiction. Knowledge is power.

Self-exclusion programme

Use 57abc's permanent closure feature to keep yourself completely away from gaming.

Online support groups

Share your experience with others like you. Many have been through the same problem and come out of it.

Minor Protection Policy

57abc strictly prohibits anyone under 18 from gaming on the platform. Underage gaming is a serious issue, and we actively work to prevent it.

What 57abc does:

  • Age is verified at the time of registration.
  • The KYC process checks a national ID or passport that shows the date of birth.
  • Suspicious accounts are flagged for additional verification.
  • Public awareness campaigns are run to protect minors.

Advice for Parents:

  • Keep your payment card and mobile banking details out of reach of children.
  • Use parental control software on computers and mobile devices.
  • Have open conversations with children about online safety and risks.
  • Monitor their online activity regularly.
Report If You Have Concerns

If you believe an underage person is using 57abc, report it at once to [email protected]. We will investigate immediately.

18+ Age Requirement

57abc's services are for legally adult users only. We completely prohibit underage gaming and take strict measures to prevent it.

The Dangers of Underage Gaming
  • Higher Risk of Addiction
  • Negative impact on mental development
  • Impact on Studies
  • Inability to Understand Financial Responsibility
  • Social isolation

Protecting children's future is everyone's responsibility. Online gaming is entertainment for adults — not for children.

— 57abc Security Team

General questions

57abc follows the highest industry standards to protect your personal information and financial security. There are multiple layers of protection:

  • 256-bit SSL Encryption: All data transfers between your device and 57abc servers are protected with top-grade encryption — banking-level security.
  • Two-Factor Authentication (2FA): 2FA is available for extra account security. It is mandatory for large withdrawals.
  • Keeping Funds Separate: Your gaming balance is held in a bank account separate from 57abc's operational funds. This is part of our licensing conditions.
  • Privacy Policy Compliance: Your data is never sold to third parties. Information is shared only where legally required or with your consent.
  • 24/7 security monitoring: Our cyber security team monitors accounts and transactions around the clock for suspicious activity.

Your responsibility is to keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi. Together, we can keep your account fully secure.

No, no one under the age of 18 is permitted to use 57abc. This is strictly prohibited and legally punishable. Here is what 57abc does to prevent underage gaming:

  • Age Declaration at Registration: At sign-up, every user must give their date of birth and confirm that they are 18+.
  • KYC Document Verification: On your first withdrawal or for suspicious activity, we ask for a government-issued ID (NID, passport) that clearly shows your date of birth.
  • System monitoring: Underage users are identified through account-opening patterns, device data and other indicators.
  • Instant Block: If an underage user is detected, the account is immediately and permanently closed, and any balance may be forfeited.
  • Reporting feature: If you suspect an underage person is using 57abc, you can report it to [email protected].

Parents should keep their mobile banking, passwords and devices protected from children. Online gaming is for legal adults only.

Remember — gaming is for fun

57abc believes that online betting and casino games should be a form of entertainment — not a source of income. Most people play responsibly and enjoy the experience. But if you ever feel like things are getting out of control, take a break and seek help.

Your wellbeing is our top priority. The 57abc Responsible Gaming team is always here for you. Feel free to reach out with any questions or if you need support.

Play responsibly, enjoy safely

Set your limits at 57abc and enjoy gaming responsibly. Never hesitate to reach out for support when you need it.

Self-Limit Tool 24/7 support Trusted 18+ only
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