Frequently Asked Questions

57abc FAQ — All Your Questions Answered in One Place

Everything you need to know about 57abc is here. Registration, deposits, bonuses, VIP perks, the app, betting, and more — detailed answers in plain Bangla.

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57abc's VIP program is divided into 7 levels, each with its own perks. The more you play and bet, the faster you'll climb:

  • Bronze: New members start at this level. Weekly cashback 2%, BDT 500 birthday bonus, and standard support.
  • Silver: Bet a total of BDT 50,000 to reach Silver. Weekly cashback 3%, birthday bonus BDT 1,000, priority support and monthly reload bonus 10%.
  • Gold: Bet a total of BDT 2,00,000 to reach Gold. Enjoy 5% weekly cashback, BDT 2,500 birthday bonus, dedicated support manager, 15% monthly reload bonus, and fast withdrawal (5–10 minutes).
  • Platinum: Bet a total of BDT 5,00,000 to reach Platinum. Enjoy 7% weekly cashback, BDT 5,000 birthday bonus, 24/7 dedicated manager, 20% monthly reload bonus, priority withdrawal (2–5 minutes), and access to exclusive promotions.
  • Diamond: Reach Diamond at BDT 10,00,000 total wagered. Weekly cashback 10%, BDT 10,000 birthday bonus, personal account manager, monthly reload bonus 25%, instant withdrawals, and invitations to special events.
  • Elite: Reach Elite at BDT 25,00,000 total wagered. Weekly cashback 12%, BDT 20,000 birthday bonus, VIP host, monthly reload bonus 30%, custom bonuses, and access to VIP tournaments.
  • Royal: Bet a total of BDT 50,00,000+ to reach Royal. Enjoy 15% weekly cashback, BDT 50,000 birthday bonus, exclusive manager, unlimited reload bonus, custom limits, and special trips/gifts.

VIP points are earned with every bet, and you can see your level and how much wagering remains to reach the next level from your dashboard. Once you reach a higher level, you won't drop down — earned benefits are permanent.

If the 57abc app won't open or asks you to update, try these solutions step by step:

  • Update the app: Search for the 57abc app in Play Store (Android) or App Store (iOS) and click the "Update" button. Once the new version is installed, open it again.
  • Check your internet connection: Check if Wi-Fi or mobile data is on. If signal is weak, switch to a stronger network.
  • Clear app cache (Android): Go to Settings > Apps > 57abc > Storage > Clear Cache and Clear Data. Then reopen the app and log in.
  • Uninstall and reinstall the app: Delete the old version and download the new APK (Android) from the official site (57abc.app) or re-download from the App Store (iOS).
  • Turn off VPN: Some VPN services can cause issues with the app. Try turning off VPN.
  • Update your phone OS: Requires Android 7.0+ or iOS 12+. Update your phone's software from Settings.
  • Log in via web browser: If the app won't open at all, go to 57abc.app from Chrome or Safari browser and log in. You'll have full features.

If the problem persists after trying everything, contact the support team: Open live chat or email [email protected]. Send your phone model, Android/iOS version, and a screenshot of the issue — you'll get a quick solution.

An accumulator or parlay is multiple bets placed together. You win if all bets are correct, and the payout is much higher. How to place an accumulator on 57abc:

  • Choose your first match: Click on any match from the Sports section and select a market (e.g., Home Win in football). It will be added to your bet slip.
  • Add more matches: Select markets from the second, third, fourth matches. Each will be added to the bet slip. You can combine up to 20 matches.
  • Select the Accumulator option: At the top of the bet slip, you'll see "Single," "Multiple," and "Accumulator" options. Click "Accumulator."
  • Enter bet amount: Enter how much you want to bet. Your potential winnings will be calculated automatically.
  • How it's calculated: All match odds are multiplied together. Example: You bet on 3 matches with odds 1.80, 2.00, 1.50. Total odds = 1.80 × 2.00 × 1.50 = 5.40. If you bet BDT 1,000 and win, you'll receive BDT 5,400.
  • All bets must win: If even one match is wrong, you lose the entire accumulator. So choose carefully.
  • Bonus odds: When you accumulate 5 or more matches, 57abc gives bonus odds (e.g., +5% to +25% depending on number).

Accumulators carry higher risk but much bigger potential winnings. If you're new, start with 2–3 matches and build your experience gradually.

Your 57abc account keeps a complete record of all your betting and transaction activity. To view them:

  • Bet History: After logging in, click the profile icon in the upper right corner. You'll find "My Bets" or "Bet History." There you can see all Open Bets (ongoing), Settled Bets (resulted), and Cancelled Bets. Every bet's date, time, match, bet amount, odds, and outcome will be listed.
  • Deposit History: Go to "Transaction History" or "Deposit History" from the profile menu. You'll see all deposits — date, amount, payment method (bKash/Nagad/Rocket), Transaction ID, and status (Success/Pending/Failed).
  • Withdrawal history: In "Withdrawal History", you can view all withdrawal requests, processing times, payment methods, and statuses (Approved/Pending/Rejected).
  • Bonuses & Promotions: In the "Bonus History" section you can see when you received each bonus, how much wagering is complete and how much you've cashed out.
  • Filter: You can filter by date — today, yesterday, last 7 days, last 30 days, or custom date range.
  • Download: Each history page has a "Download" or "Export to PDF" option. You can download a PDF for tax reports or personal records.

All data is updated in real time and 100% accurate. If you spot any discrepancy, contact support — they'll verify using the Transaction ID and resolve it.

Yes, 57abc is a fully licensed and regulated online betting platform. The following proves it is trustworthy:

  • International license: 57abc is licensed by Curacao eGaming (license number available in the site footer). This is a recognized authority in the online gaming industry.
  • SSL Encryption: All your personal information and payment data are protected by 256-bit SSL encryption. This is banking-grade security.
  • Fair gaming: All 57abc games and odds are regularly audited by iTech Labs and GLI (Gaming Laboratories International). RNG (Random Number Generator) certified.
  • Segregated fund management: Player deposits are kept in a separate bank account from 57abc's operational funds. Per licensing requirements.
  • Responsible gaming: 57abc provides responsible gaming tools — self-limit, cooling-off, self-exclusion. Underage gaming is strictly prohibited.
  • Transparent Terms: All bonus, promotion, and policy terms are clearly stated on the site. No hidden fees.
  • Fast payment: Thousands of users withdraw every day and receive their money in 5–15 minutes. No reports of delayed payments or fraud.
  • Support assistance: 24/7 Bangla support ready to resolve any issue. Live chat, email and phone — all channels available.

57abc has been active in Bangladesh since 2020 with over a lakh members. Your money and information are completely safe.

Yes, absolutely! 57abc is fully mobile-optimized and you can use it directly from Chrome, Firefox, Safari, or any browser without installing the app. Here's how to use it:

  • Open browser: Open Chrome (Android) or Safari (iPhone) browser on your mobile.
  • Type 57abc.app: Type 57abc.app in the address bar and hit enter. The site will load.
  • Log in: Click the "Login" button in the top-right corner and log in using your mobile number and password.
  • All features available: The browser version has all the features of the app — sports betting, live casino, slots, deposit, withdrawal, promotions, everything.
  • Add to Home Screen (optional): For app-like quick access, use the "Add to Home Screen" option from your browser menu. An icon will appear on your phone that opens 57abc directly when tapped.
  • Browser version benefits: No download or installation required, saves phone memory, accessible from any device, and you'll always have the latest version.
  • Performance: The browser version is very fast and smooth. Live games work seamlessly even on 4G or a good Wi-Fi connection.

However, installing the app gives you extra benefits like push notifications, biometric login, and slightly faster loading. Still, the browser version is fully functional and excellent.

Odds on 57abc are typically shown in Decimal format, the simplest and most widely used globally. To understand Decimal odds and calculate winnings:

  • What are Decimal Odds: This is a number that shows how much you'll get back for every BDT 1 wagered (including your stake). For example: 2.50 means you'll receive BDT 2.50 for every BDT 1 bet.
  • Calculating your winnings: Total payout = Bet amount × Decimal Odds. Example: You bet BDT 1,000 at 1.80 odds. If you win, you'll receive 1,000 × 1.80 = BDT 1,800. This includes your original BDT 1,000 stake plus BDT 800 profit.
  • Profit only: Net profit = (Decimal Odds - 1) × bet amount. Example: (1.80 - 1) × 1,000 = 0.80 × 1,000 = BDT 800 profit.
  • The higher the odds, the lower the winning chance: High odds (e.g., 5.00 or 10.00) mean much higher winnings if you win, but lower chance. Low odds (e.g., 1.20 or 1.50) mean smaller winnings but higher chance of winning.
  • Change odds format: If you prefer Fractional (5/1) or American (+200) odds, you can change the odds format from settings. But Decimal is the easiest.
  • Live Odds: In-play odds change in real time. During a match, the odds for the leading team decrease while the trailing team's odds increase.
  • Automatic calculation in bet slip: When you enter an amount in the bet slip, "Potential Win" is automatically displayed. No need to calculate.

If you're new, start with safer bets at lower odds and gradually learn how odds move. It becomes easier with practice.

Can't find your question?

Type your question in the search box above or contact our 24/7 support team directly. Open live chat or email [email protected] — you'll get a quick response.

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Why 57abc members are satisfied

Why thousands of players trust us

Instant help

Live chat, email, and phone support available in Bangla 24/7. No problem goes unsolved.

Complete security

SSL encryption, licensed, and regularly audited platform. Your information and funds are completely secure.

Fast Payments

Withdraw to bKash in 5–15 minutes. Thousands of members successfully withdraw every day.

Regular Promotions

Weekly cashback, reload bonuses, free spins, and VIP rewards — your loyalty is valued.

Mobile-Friendly

App or browser — enjoy a smooth experience from mobile either way. Play from anywhere.

Transparent Terms

No hidden fees or complicated terms. Everything is explained clearly in Bangla.

Still have questions? We're right here

If you have any questions about 57abc, our support team is ready to help. Live chat, email, or phone — reach out through any channel.

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